Shipping policy
1. Ordering and Shipping
- By placing an order on our website, you are offering to purchase products subject to availability and acceptance. We will notify you when your order has been successfully processed and shipped.
- We provide both domestic and international shipping. Shipping fees and delivery times vary based on the destination, order size, and shipping method selected.
- You are responsible for ensuring the accuracy of the shipping information provided. Any issues caused by incorrect information may result in delays or returned shipments at your own cost.
2. Refunds & Returns
- Due to hygiene and safety concerns, we do not accept returns or exchanges on any cosmetic products unless they are faulty or damaged upon arrival. If you receive a damaged or defective product, please contact us within 7 days to request a replacement or credit.
- Please refer to our [Refund & Return Policy] for detailed information on how to handle faulty products.